CA Unicenter ServicePlus Service Desk Client 6.0

The CA Unicenter ServicePlus Service Desk Client is a software developed by Computer Associates International, Inc. This software is designed to help businesses manage their IT services and support operations efficiently. It allows businesses to track, manage, and report on incidents, problems, changes, and service requests across their IT infrastructure.

With the CA Unicenter ServicePlus Service Desk Client, businesses can create and manage service requests easily through a single interface. Users can access the software through a web-based interface or a client application. The interface allows users to view the status of their service requests in real-time and submit new requests when needed.

The software offers a comprehensive set of features that includes incident management, change management, problem management, and knowledge management. Incident management lets businesses track and manage support requests from end-users, while change management helps them manage changes to their IT infrastructure. Problem management helps businesses identify and resolve underlying issues that cause incidents, while knowledge management allows them to capture and share knowledge across their organization.

the CA Unicenter ServicePlus Service Desk Client is a powerful tool for businesses looking to streamline their IT service management processes. Its intuitive interface and comprehensive feature set make it a popular choice for businesses of all sizes.